JobCode : 00001110
Location : SAN ANTONIO (SAT)
Occupation Type :
Position Type : Contract
Job Description :
Member Advocacy Specialist Mid.
Conducts research and documents member complaints and feedback on behalf of the executive’s office.
Researches simple to moderate member transactions, interactions, service issues and account information.
Analyzes data to identify root cause and documents all research, findings and applies appropriate coding to meet regulatory guidelines.
Other tasks as assigned.
Equipment Knowledge: Computer, fax, and telephone. Use of typical software includes spreadsheet, word processing, e-mail, web browsing, and typical. Other software would include Customer databases and pricing software.
Hours will be between 8am and 5pm.
2 yrs data entry experience using multiple systems.
High School diploma (or equivalent).
Combination of 2 yrs Investment/Life Insurance industry insurance.
Attention to detail.
Communicate on behalf of Company leadership.
web Software Investment Office process voc ia Leadership